Customer Service Representative

  • Full-time
  • 100 - 600 employees

Job Overview

A Customer Service Representative is responsible for client management, answering clients' queries, and supporting the Sales Team on account maintenance.

Qualifications

  • SHS graduate or College level/graduate
  • Preferably with CSR experience but not required
  • Has good listening and documentation skills
  • Willing to learn
  • Can work with less supervision
  • Has good communication skills

Responsibilities

  • Phone support
  • Chat support
  • Email management
  • Data entry
  • Admin tasks
  • Other tasks assigned by the Management

Additional Information

  • On-site Setup
    • Main Office: Kepwealth Center, Cebu Business Park, Cebu
    • Bogo Hub: Bogo City Centrum, Taytayan Hills, Bogo City, Cebu, PH 6010
  • Full-time Employment
  • Work Schedule: Monday - Friday, 10 PM – 7 AM
  • Fixed Weekends Off